FAQs
1. What makes Rosanila products different?
Rosanila combines advanced skincare technology with elegant design to bring you professional-grade results at home. Our devices are crafted to target multiple skin concerns, saving you time and money compared to salon treatments.
2. Are your products safe for all skin types?
Yes! Our beauty instruments are designed with safety in mind and are suitable for most skin types. However, if you have specific medical conditions or sensitive skin, we recommend consulting a dermatologist before use.
3. How often should I use the devices?
For best results, we suggest using your Rosanila device 3–4 times per week, depending on your skin type and goals. Always follow the instructions included with your product.
4. How long does it take to see results?
Most customers begin noticing visible improvements—such as brighter, firmer, and smoother skin—within 3 to 4 weeks of consistent use. Results may vary from person to person.
5. Do your products require any special gels or creams?
Some devices may work best with a conductive gel or your favorite hydrating serum for smoother application and enhanced results. Product instructions will guide you.
6. Do you offer international shipping?
Yes! We proudly ship worldwide. Shipping costs and delivery times may vary depending on your location.
7. What is your return policy?
We want you to love your Rosanila products. If you are not completely satisfied, we offer hassle-free returns within 30 days of delivery. Please review our full return policy for details.
8. How can I contact customer support?
Our support team is always happy to help! You can reach us at info@rosanila.com, and we’ll get back to you within 24–48 hours.